Friday 23rd May:

Feedback to Success: Boost Retention, Build a Strong Reputation, Engage Your Team and Grow Your Google Reviews

Can your practice afford to lose patients without knowing why? This short session covers practical strategies for turning patient feedback into a valuable tool for business growth.

You will learn how to effectively manage feedback, retain more patients, build a strong reputation, and grow Google reviews. Plus, take-home tips on how to use patient feedback to celebrate and train your team - driving continuous improvement in your practice.

- Understand the Importance of Customer Feedback: Recognise the role patient feedback plays in retention, loyalty, and growth.

- Resolve Patient Issues Before They Escalate: Develop skills to handle negative feedback privately, protecting your practice’s reputation.

- Increase and Leverage Google Reviews: Discover how to boost Google reviews and their impact on attracting new patients.

- Empower Teams with Feedback: Enable your team to actively contribute to enhancing the patient experience through shared feedback.

Attendees will leave with clear steps to improve and grow their practice by turning patient feedback into a valuable business asset.

Don't miss out, register today!

There's something on offer for everyone at Dental Expo.
Come and experience the learning, the networking, atmosphere and fun of Dental Expo.